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FCI Lender Services - Lenders beware

They are the very best I’ve seen of playing the “float “ Borrower payments are held 10 business days— usually for some odd reason borrower payments are received on a Friday or holiday extending the float time. In this computer age does it really take 10 days or sometimes more to clear borrower check and wire funds to lender??
#1292048
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every month they tell me the same story about refinance and than do not answer the phone going to lose my property soon talk to differnt people they just lie if you talk to them they always say your payment is late or you did not make your payment at all i have to call...
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#1183218
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The company who bought my mortgage uses this "financial service" to strong arm the consumer into paying more than what the original mortgage payment was. This company will send us two to three "statements" per month and the amount on the statement is NEVER the same as...
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#1172378
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These {{Redacted}} idiots call me 3 times a day. I got "JD" to tell me his name and company and I stated this and be very calm: "JD, listen to me very carefully. Take me off your call list immediately. If I get another phone call from your company, I will not only file...
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#1144687
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FCI Lender Services - Over due Charge of $40,000

I didn’t even know that I have an account with this bank and now they are sending me a statement with a past due amount of $40,000 when I was NEVER receiving monthly statements from them.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1118831
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2d Mortgage holder is using these *** for loan servicing. We get between 5-7 letters per month stating they are servicing the loan and how much our payment is per month. We are always on time with our payment, yet we get phone calls from them ALL THE TIME. Today Vermia...
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#1101283
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I made a payment on the 4th of Aug. Due AUG 1st, so YES I was 4 days late. Late fees do not kick in untie 15th of the month. On the 12th of AUG, they sent me a statement loaded with late fees and they demanded 2 payments. This is a *** BAG LYING COMPANY. Just trying to...
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1.4
I didn't like
  • Not updating and lying
  • Not updated and the bait and switch tactics
  • Fact that they are intentionally lying
#1086867
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I currently have a loan with FCI. I'm trying to refi the loan and a $8,875 overdue amount mysteriously popped up on my statement. I called them and after transferring me around to different people know one can give me an explanation. They told me to write a dispute. I...
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Anonymous
Anonymous

This is insane, we received a statement and noticed the interest rates went from 8% to 18%. I am pretty sure this is not a fair lending practice.

Anonymous
Anonymous

FCI and their co-conspirators in deceit Athas have played similar games with me . I am not a disgruntle person, who by not paying or late paying my loan induced them FCI/Athas...

Capistrano Beach, California
#773586
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I have only had 2 payments so far with FCI since closing recently and they either can't add, can't read and/or are trying to screw their clients they are suppose to be servicing. "TrustFCI" is their site........oh, the Irony..... I have made my payments on time since...
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Anonymous
Anonymous

Sounds familiar. They added forced insurance to my loan, I have insurance, and it never lapsed. and for some reason I have 1,900 added in foreclosure attorney fees, the loan i...

Anonymous
Anonymous

Hi Who is your attorney I may need them too, kind of fishy, trying to pay this note off and I'm getting a runaround, my statement has account information, no prepayment, no fe...

1.0
I didn't like
  • Fact that they are intentionally lying
#697795
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Contact FCI Lender Services

Mailing Address:
8190 E Kaiser Blvd
Anaheim, California 92808
United States
Phone:
(714) 282-2424
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Recently Discussed Reviews

I Paid my mortgage with this company on line in June and July, I also included an additional principal payment. They placed both payments in a suspense account, sent me mortgage statements showing that I did not pay. Sent me late notices saying I did not pay. I...
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1.0
#669236
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